Context

Mywork is an app designed for employees. My role as the lead UX Designer was to help the business define the business problem and ideate a what the solution could be. The employees were the targeted users and they were involved from the beginning to ensure that a clear understanding of their needs.

UX Lead
June 2020- March 2021

In the beginning stages of the project I also filled the role of a Scrum Master and was responsible to managing the Scrum process.

Responsibilities

  • Engage with stakeholders to understand the business problem and project requirements
  • Conduct user research to understand user requirements
  • Construct research reports after each research study
  • Provide recommendations on MVP based on research findings
  • Create personas based on research analysis
  • Create user flows
  • Map customer journey
  • Create wireframes
  • Design and prototype
  • Plan usability Test
  • Conduct Usability testing to test concepts with users

Product Discovery

Stakeholder Engagement

A virtual Ideation workshop was held over a period of two day to define the problem and come up with solutions. The staff(Users) as well as business stakeholders were included in the sessions.

User Research

One on one interviews were conducted with users to better understand the details of their pain points and identify what was the most important items to include in the mobile application.

User Flows
Early stage concepts

Styleguide and guidelines

Designs