I use design to solve business problems.

Skills and expertise include

Discovery
Stakeholder Engagement. Facilitate workshops with stakeholders working closely with them in discovering problems and opportunities the business aims to address

Research
Experience in conducting both qualitative and quantitative research. Insight is gathered and analysed to establish user needs.

Ideation and design
I interpret research findings into personas, userflows, wireframes designs and prototypes

Usability testing
I have conducted a range of usability tests with users including remote and in person usability tests.
User Research
Ideation and design hours
Usability tests