Mywork is an app designed for employees. My role as the lead UX Designer was to help the business define the business problem and ideate a what the solution could be. The employees were the targeted users and they were involved from the beginning to ensure that a clear understanding of their needs.
UX Lead
June 2020- March 2021
In the beginning stages of the project I also filled the role of a Scrum Master and was responsible to managing the Scrum process.
Responsibilities
Engage with stakeholders to understand the business problem and project requirements
Conduct user research to understand user requirements
Construct research reports after each research study
Provide recommendations on MVP based on research findings
Create personas based on research analysis
Create user flows
Map customer journey
Create wireframes
Design and prototype
Plan usability Test
Conduct Usability testing to test concepts with users
Product Discovery
Stakeholder Engagement
A virtual Ideation workshop was held over a period of two day to define the problem and come up with solutions. The staff(Users) as well as business stakeholders were included in the sessions.
User Research
One on one interviews were conducted with users to better understand the details of their pain points and identify what was the most important items to include in the mobile application.